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KM Tools
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KM TOOLS
This section provides a listing of common tools used to facilitate Knowledge Management. Tools are organized by function; each overview includes product descriptions, product uses and links to product websites.

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Capturing and Codifying Knowledge
This category of Knowledge Management Tools is predominated by Artificial Intelligence (AI) Systems. The objective of AI systems is to develop computer-based systems that can behave like humans, with the ability to learn languages, accomplish physical tasks, use a perceptual apparatus, and emulate human expertise and decision making.

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Web Collaboration Sites, Tools, and Articles
Web Collaboration tools are among the hottest business tools, eliminating the need for costly travel and allowing interaction between local, national and global audiences. This resource includes website addresses, online article references and descriptions of collaborative tools (groupware).

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Sharing and Leveraging of Acquired Knowledge
The section provides a list of the various companies who design and provide software packages designed for sharing and leveraging of knowledge. These companies and their products include front end and back end systems that encompass customer relations management, enterprise resource planning, sales force automation, document management, data warehousing, and web enabled exchange vehicles.

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KM Tools for Creating Knowledge
In order to create usable knowledge, knowledge workers must be able to generate knowledge that can be readily understood by others. In many professions this and circumstances this information is most easily conveyed in a visual format. The tools profiled below assist knowledge workers in creating visual representations of their work, thus creating visual representations of their knowledge.

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