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"Building Asynchronous & Synchronous Teaching-Learning Environments:  Exploring A Course/Classroom Management System Solution" - State University of New York

Abstract: "There is a growing number of commercially available instructional software applications for creating and managing Web-based asynchronous and/or synchronous course content. These software applications empower the learning community to create new teaching-learning environments. We are involved in a process of evaluating products and developing an overall strategy for technology-based course development and management in teaching-learning. The premise we work under is to explore as many products as possible until we find one that meets open standards, fits the circumstance(s) and works! The criteria for evaluating and adopting a possible solution(s) include: the product(s) must be open standards based (currently Web-based) that is easy to use and maintain, portable, replicable, scalable, affordable and has a high probability of success with a long-term cost effectiveness. One of our circumstances (WDG) was such that there was a need to get traditional face-to-face courses online in as short a period of time as possible in order to provide universal access to the content anywhere anytime and to do it in a simple but relatively seamless manner. In addition, in one of the courses approximately 40% of the time was spent teaching students the use of computer-based technology and there was(is) the desire to reduce this to 10% through the use of computer-based training (CBT) modules so that more time could be spent on the content. These same computer-based applications, e.g., CBT for Microsoft Office products, could also fulfill a similar need to train faculty and staff. We wanted a course management system that could integrate and deliver other course materials such as these off-the-shelf computer-based training modules as well as traditional course content. In summary, the questions being examined are: What's out there to do all this? Which one(s) do we use and why? What features do each have in comparison? What features should they have? What's the immediate and long-range costs? What and how long does it take for a faculty member to get a course online? What is the role of a synchronous learning (SL) environment within an asynchronous learning (AL) environment? We found that several well-established Web-based "support utilities", e.g., CUSeeMe, Timbuktu, Web forums and chat rooms, Seminar-On-Disk computer-based training modules, etc. interface nicely with the TopClass (formally WEST) and/or LearnLinc I-Net. A faculty member at one end of New York State can create and have online a complete course running at the other end of the State in as little as 4-6 weeks. The amount of training needed for the faculty member and student can be done via the Internet, Web and telephone. As simple as it seems either TopClass alone or the TopClass/LearnLinc I-Net combination is still a "comprehensive CMS" package with a low overhead for support."

CollegeNet

"How can a student apply to college and be admitted in about an hour? With CollegeNET. CollegeNET - a Web-based electronic college application service that offers multiple capabilities in a key administrative services area - is online. The service gives users the ability to review applications, notify students of admission and make electronic payments securely. And it allows students, parents and educators worldwide to search the Internet for college and university information, apply quickly and easily online and search for financial aid and scholarship information.

This summer, IBM and Universal Algorithms, Inc. (UAI) announced an alliance for marketing CollegeNET. IBM will market CollegeNET services to colleges and universities in North America, or the higher education institutions can access CollegeNET via UAI or an IBM representative - at no charge." - http://www.hied.ibm.com/multiversity/Aut97/book-review.htm

AlexWare:  The University of Phoenix Online

"Created to deliver high-quality, interactive instruction directly to students, the Virtual College is the electronic equivalent of a traditional college and provides adult learners with a broad range of course, faculty, library, and administrative services.

Through the Virtual College, students receive instruction, ask questions, conduct analyses, manage projects, and complete assignments--all at their own convenience and from practically anywhere. The teleprogram network provides an electronic workplace for students and faculty, allowing them to go from just talking about course projects to actually completing them. All Virtual College coursework is conducted from the student's home or office PC--there are no on-campus sessions."

Carol Twigg, Educom, "Academic Productivity: The Case for Instructional Software",  A Report from the Broadmoor Roundtable, Colorado Springs, Colorado, July 24-25, 1996

"Instructional software is essential if we are to solve the productivity problem because:

Approximately 80 percent of the costs of colleges and universities are attributable to personnel costs.

Higher education costs to the consumer are rising at two to three times the rise in the consumer price index. They have been doing so for nearly two decades in spite of significant efforts at cost cutting on the part of our colleges and universities. One apparent impact of our cost cutting efforts has been to make salaries an even larger portion of the operating budget-in the 80 percent range for many institutions. This compares to 25 to 40 percent for most of the manufacturing industries and less than 60 percent for the service industries. Contrary to popular belief, the real money in college budgets is not in the administration but in faculty positions. Significant savings can only be realized by reducing personnel costs in relation to the learning outcomes produced.(5)

Colleges and universities need to find ways to substitute capital for labor in order to improve productivity.

Real labor costs tend to rise with economy-wide productivity gains (say 2 percent per year, on average), whereas technology-based costs tend to decline due to learning-curve effects, scale economies in production, and continued innovation. Increasing technology's share of cost will reduce overall cost growth until the rate differential reduces technology's share to the point where labor again dominates. By this time, however, total cost will be lower than it would have been without the injection of technology. If the real cost of technology were to decline at a 25 percent annual rate, after ten years the alternative scenario would cost about 12 percent less than the baseline. If the rate of decline is only 10 percent, the savings ten years out would have passed 9 percent and still be rising. Given the differential growth rates of labor and technology, one can expect positive long-term returns on investment even when returns are negligible during the first few years.(6)

"Bolt-on" applications of IT cannot address the productivity problem.

During the past decade or so, a variety of technology-mediated learning environments have emerged. So far, most IT-based improvements have involved doing more with more. Some increase access (such as distance learning and networked resources) and some improve quality (such as supplemental multimedia, interactive learning applications) but few control costs. Instead, most of those applications "bolt on" to the traditional classroom structure, thereby adding to the cost of instruction.(7)"

Berge & Collins, "Computer-Mediated Communication and the Online Classroom in Higher Education" , Computer-Mediated Communications Magazine, Vol 2 No 3, 3/1/95, p. 39

"Electronic Networks For Interaction (ENFI), is being used to change the social dynamics of the writing classroom. ENFI is not a specific software package but rather an electronic implementation of the concept that writing can actually be taught in a computer lab with a network supporting real-time CMC. Because ENFI allows teachers and students to explore, collaborate, and expand on ideas in class in writing, and allows them to see each other in the process of developing ideas, writing to and for each other and not just to "the teacher," ENFI supplements and expands on the activities teachers can use to help students meaningfully participate in a discourse community and improve their writing."

Neil Munro,"CLIENT/SERVER:   Vendors Eye Booming Education Market", Washington Techology On-line
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"Right now there is a huge push [by educators] for infrastructure dollars," much to the benefit of companies selling client/server products as well as those selling networks, said Sue Collins, director of education for Compaq Computer Corp., Houston.

This demand, partly driven by widespread concern among federal, state and local officials over the state of education, and by the new network-subsidy program established early this year by the U.S. Federal Communications Commission, has ensured that "almost every integrator [is] looking at this market," she said.

But while the technology promises significant advantages for both educators and administrators, it also promises great complexity, cost and management headaches for chief information officers in the education sectors, including John Gay, CIO of Virginia's Fairfax
County Public School System.

"Complexity goes through the roof and the cost of maintaining it goes through the roof," Gay said. "We've got to find a way to make it cheaper to do this."

Client/server is the technology of choice for K-12 schools and universities for the same reasons that it is favored by corporations: It links employees to each other and to vast storehouses of valuable data. "